Politique d'expédition

Ownership

Jute Gardens™ is a registered trademark owned by Hold Fast World Inc.

Payment

Hold Fast World Inc. accepts payments through PayPal, Apple Pay, Visa, MasterCard, and American Express, all through Shopify's eCommerce platform. 

Pricing

All our products are priced in Canadian Dollars (CAD). When ordering from outside Canada, your currency will be calculated at checkout by Shopify. Currency calculators are also available online.

Shipping Policy

Hold Fast World Inc. will be shipped within 5 days of receiving the order. If rushed shipping is required, please contact us directly at support@jutegardens.com.


Hold Fast World Inc. will on occasion offer shipping promotions with customers receiving free shipping if customers spend over a certain amount. These promotions can change without notice. 

Shipping costs are calculated at check-out. We offer free shipping in North America.

Hold Fast World Inc. is not responsible for any shipments affected by customs, force majeure events, transfers from one carrier to another in your country or air and ground transportation strikes or delays, nor any other extra fees, customs or charges related to your shipment.

International Orders 

Non-Canadian orders will be considered as international orders. International orders may be subject to import duties and taxes, which will be collected upon delivery. As a customer, you will be responsible for the payment of such import charges. Hold Fast World Inc. is not liable for any duties or taxes associated with any orders processed by Hold Fast World Inc..

Import charges are normally based on the item’s price, weight, dimensions, and country of origin, as well as any local taxes, duties and fees. However, as charges vary across countries, Hold Fast World Inc. advises you to contact your local customs office for further information.